The Busting Bureaucracy Hackathon

Phase 3: Ideas for Busting Bureaucracy (Part 1)

Tagged "performance measures"

Ensure Key Performance Indicators (KPI) are actually improving decision making and performance and not just serving to inform managers, use up resources and probably undermine the sense of purpose of individuals.

By Graham Douglas on June 24, 2022

Common measures must be things like Quality (measure of returns or complaints), Delivery (on time and in full measure), Profit (% return on assets being exploited in their activity after liabilities have been considered) and finally Conformance (measures from audit to ensure agreed standards are being met and the Law...

By Julian Wilson on June 12, 2022