Project Manager - Home Service & Supply at BSkyB

Hackathon Public Profile

4 years 1 month ago
Further support for our brain-savvy approach is the article in the September 2013 edition of the CIPD People Magazine, entitled "Your brain is not like a computer", written by neuroscientist David Roc... More
4 years 3 months ago
4 years 3 months ago
Hi Heiko, I guess the way it translates for me is that where in my experience the Vanguard and other systems thinking types of interventions have really worked well, the reaction from the HR people i... More
4 years 3 months ago
Hi everyone, thanks for joining the team. I guess we need to figure out how best to approach taking this further. I await some guidance that may perhaps appear from one of the hackathon leads, but I... More
4 years 3 months ago
Hi everyone, thanks for joining the team. I guess we need to figure out how best to approach taking this further. I await some guidance that may perhaps appear from one of the hackathon leads, but I... More
4 years 3 months ago
As Fiona points out in her many comments on the topic of systems thinking, there is a considerable body of evidence, particularly from Deming, Scholtes, Seddon and others that when you look at the per... More
4 years 3 months ago
As Fiona points out in her comment, there is a considerable body of evidence, particularly from Deming, Scholtes, Seddon and others that when you look at the performance of an organisation - however y... More
4 years 3 months ago
As I think I recall reading Deming said and I know John Seddon of Vanguard has always maintained that "best practice always leads to mediocrity". HR should be the firstg to ditch trying to benchmark a... More
4 years 3 months ago
Hi Heiko - I can't believe no-one is on the team for this hack yet - unless they think this is already a completed one!! In my view HR and people practitioners should start to become the change it ... More
4 years 3 months ago
In my experience of undertaking interventions within organisations, the key element is to get the senior management to show they trust the people who do the work delivering service to the customers to... More
4 years 3 months ago
In my view HR and people practitioners should start to become the change it and they want the organisation to be, and I reckon the key area would be around the systems thinking as espoused and demonst... More
4 years 3 months ago
I think it was Alfie Kohn and Dan Pink who both advocate taking money out of the conversation when rewarding people. Give people a decent rate of pay and a living wage, don't let's have a race to the ... More
4 years 3 months ago
Classic systems thinking is all about first asking the question "what problem are we trying to solve here?" The question then prompts immediate activity, not to start a project, but simply to what Dem... More
4 years 3 months ago
As in my comment on Experimentation - experimentation is all about failure, i.e. only from failures do we know what doesn't work. No experimentation, no progress. In my view HR and people practition... More
4 years 3 months ago
My experience of system thinking in thje practical sense that I understand Deming, Scholtes, Seddon and others espouse is fundamentally about continuous experimentation. Experiment with a small team d... More
4 years 3 months ago
What's the role of the manager in a truly infected and practicing systems thinking organisation? It is simply to remove the obstacles that get in the way of the people doing the job. And the role of t... More
4 years 3 months ago
The Purpose of the work and the team/organisation is defined from the CUSTOMER inwards. In my view HR and people practitioners should start to become the change it and they want the organisation to be... More
4 years 3 months ago
Purpose is at the very heart of my practical systems thinking approach, and in my view HR and people practitioners should start to become the change it and they want the organisation to be, and I reck... More
4 years 3 months ago
In my view HR and people practitioners should start to become the change it and they want the organisation to be, and I reckon the key area would be around the systems thinking as espoused and demonst... More
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andy-lippok's picture
Deming and others showed that when you look at the performance of an organisation (however you measure performance), about 85% to 95% (one can argue pointlessly about the precise figure but the scale
By Andy Lippok on July 17, 2021
andy-lippok's picture
Our Hack was inspired by Coens & Jenkin’s book “Abolishing Performance Appraisals.”  There are several other academic books and papers, blog postings, and even hacks that recommend doing away
By Andy Lippok on July 16, 2021
andy-lippok's picture

Deming and others showed that when you look at the performance of an organisation (however you measure performance), about 85% to 95% (one can argue pointlessly about the precise figure but the scale is key) is due to the system, i.e. the way the work works and is designed. That...

By Andy Lippok on June 21, 2022
andy-lippok's picture

As Coens & Jenkins outline in their book "Abolishing Performance Appraisals", and as I've encountered in numerous on-line discussions and with hunderds of people within many organisations, and as outlined in a paper written by Prof Phil Taylor at the University of Strathclyde, I believe that performance management as practiced...

By Andy Lippok on June 21, 2022
andy-lippok's picture

This principle is based on the work and insights of Deming, Ohno, Scholtes, Seddon, and many others, and is about all of us recognising that similar to entities in nature and indeed all of the natural world, a human organisation is a highly complex adaptive system in it's own right. The key insight here...

By Andy Lippok on May 28, 2022