LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud. Consumers increasingly expect on-demand information and con
Background:Why is innovation elusive and hard? Organizations invest big money chasing ‘Breakthrough Innovations.’ According to 2012 Global Innovation Study by Booz &a
KT had so far sought innovation with a top-down approach, but a growing consensus was that it needed ‘employee-led Bottom-up innovation’ to become an innovation company with a sustainable growth.
For many years, HUL (Hindustan Unilever Ltd.) has sent young managers to spend 8 weeks or more, living in a remote rural village in India as part of its entry-level leadership training bootcamp.
Understanding a company’s culture is a key component that leaders may ignore. When I took on a new role, an updated strategy was cited as top priority. What the team needed was a culture boost.
That which we measure, we attend to. That which we attend to, we improve. This hack provides a framework for measuring consciousness in individuals, groups, organizations and lar
Accenture Development Partnerships is a blueprint for a new business model that changes how we think about the role of business in development and in society.
