Al Jones

Human Spaces has a lot of good ideas. Connecting at an emotional level is where we make fundamental change. I don't think goal cascading can be stopped as the process is rather connected to purpose and teams and individuals take their lead from it. The individual,who is unique, needs a system that can ensure goal attainment for him/he in the context of the total organization. My sense is we are still searching for this.We have a very hard task to replace the term "performance management". The system must recognize what the individual must do to assure the long term success of the organization.

Fiona Gifford

Hi Al

Yes we do still need to set goals and keep them aligned. One of the powerful aspects of working from a clear and meaningful purpose is that people will set aligned goals and will actually usually aim higher than their boss. The frole of the boss becomes more of a coaching one: challenging for clarity, ensuring alignment and encouraging opportunities for innovation and collaboration.

Al Jones

Hi Fiona

When people can choose to be committed, challenged and have a sense of control in their lives they have the potential to become more readily aligned to organizational purpose. Organizations that have bosses who can foster this do great things. Just as you suggest Innovation and collaboration flourish. I also agree with you about what managers should be doing.

Rajal Sood

One important way how we can get better performance is by making the job of an individual meaningful. Having a shared purpose would provide that meaning to the job and enhance performance. Putting team at the fulcrum of setting standards and measuring performance is the best way forward.

I think that their is a lot of subtlety behind implementation of this idea. In my view, having a shared purpose means that their is a win-win situation, both for the organizations and the individuals. How do we achieve that common ground between organization goals and individual goals. Making work enjoyable could be one way but may not be applicable in all scenarios.

When individuals in the team change, the shared purpose has to be put under review. We need to take care that the shared purpose should not become a vision/mission statement - that everyone knows but very few understands.

Fiona Gifford

Hi Rajal

Purpose is central to Human Spaces. You are so right about purpose not being a vision/ mission. I selected the word very carefully and when I work on purpose with teams and individuals I challenge hard on the words they select to articulate purpose. Fo a Purpose to be effective it has to be clear, meaningful and drive behaviour. In other words - Does it signpost what to do if the boss isn't there to tell us? The unexpected roadblock has appeared, we are lost and don't know what to do.We go back to our Purpose and use it to generate and evaluate our options. A clear and meaningful purpose will ensure that people are most make the right decisions and less likely to freeze or procrastinate when faced with the unexpected.

I'd like to hear more about your thinking on enjoyment at work. Do you have some examples of enjoyment being incompatible with the scenario?

Rajal Sood

Hi Fiona,

I completely agree with you that having a shared purpose would enable a decentralized and quick decision making.

I will try to explain what i meant when i said that enjoyment at work could help bridging the individual and organizational gaps. Traditional performance management focus on achieving individual objectives. Past studies have proved that a person could be high performer but not necessarily enjoy his job - a low job satisfaction (Organ 1988). But job satisfaction does contribute towards team's success. This is because the person becomes more open and collaborative.

As I understand, collaboration is key for human spaces. Therefore i said that enjoyment at work is critical too because it could foster collaborative behavior among the team members. So I never meant to say that enjoyment is incompatible rather I would say that it is an important aspect of human spaces. .

Fiona Gifford

What strikes me reading all the contributions, is that the essence of what connects us is meaningful dialogue, connected by a common purpose, that takes place between and across all layers of the organisation (in otherwords, not dependent on hierarchy/ cascade).

Bjarte Bogsnes

Fiona,

You are spot on. The importance of purpose was never fully understood or appreciated in "Performance Management". It is all about clarity (which mountain to climb and why), in addition to committment and capability (the will and ability to get there).

Thanks,
Bjarte

Fiona Gifford

Thank you Bjarte, you put your point elegantly.

When I ask what measures are used for the PM process in organisations, they tell me they measure the % of completed forms, the number of quarterly reviews completed and % of staff with a current development plan in place. That tells us the whole story - nothing about the impact, effectiveness of aligning activity and passion to outcomes. I want to change that - make organisations that are fit for human beings to become their full potential.

I am hoping this hackathon will connect me to other who feel the time is right for change and challenge me to be bold!

Thanks for joining in,

Fiona

Chris Grams

Fiona-- very thoughtful entry! I really like the idea of focusing on the role on Purpose, both at the organizational level and at the team level--maybe at the individual level as well? So team members would understand the organizational purpose, their team's purpose, and maybe even define their own purpose within the org in that common context.

I also like the way you think of performance as an open, collaborative conversation within the team. This type of conversation not only ensures that the team is aligned, it also helps uncover places where people can work together to achieve higher performance than individuals could achieve alone, and, even more importantly, it makes accountability for performance a shared accountability rather than a private transaction negotiated between a manager an each employee.

Really nice work!

Fiona Gifford

Thanks for your comments Chris.

Yes, individual purpose is very important. I ask the question "why is this important to you?" - because if we cannot connect to our own sense of purpose, we do not have energy for the challenge. Purpose is what keeps us going when then going gets tough - the source of our resilience and bounce-backability.

I also believe that most managers are working way too hard because they feel they have to carry the burden of the team's performance. The team needs to "hold" this and free the manager to lead.

I am excited about what else will appear here - I have high hopes!

Fiona

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Al Jones

Human Spaces has a lot of good ideas. Connecting at an emotional level is where we make fundamental change. I don't think goal cascading can be stopped as the process is rather connected to purpose and teams and individuals take their lead from it. The individual,who is unique, needs a system that can ensure goal attainment for him/he in the context of the total organization. My sense is we are still searching for this.We have a very hard task to replace the term "performance management". The system must recognize what the individual must do to assure the long term success of the organization.

Fiona Gifford

Hi Al

Yes we do still need to set goals and keep them aligned. One of the powerful aspects of working from a clear and meaningful purpose is that people will set aligned goals and will actually usually aim higher than their boss. The frole of the boss becomes more of a coaching one: challenging for clarity, ensuring alignment and encouraging opportunities for innovation and collaboration.

Al Jones

Hi Fiona

When people can choose to be committed, challenged and have a sense of control in their lives they have the potential to become more readily aligned to organizational purpose. Organizations that have bosses who can foster this do great things. Just as you suggest Innovation and collaboration flourish. I also agree with you about what managers should be doing.

Rajal Sood

One important way how we can get better performance is by making the job of an individual meaningful. Having a shared purpose would provide that meaning to the job and enhance performance. Putting team at the fulcrum of setting standards and measuring performance is the best way forward.

I think that their is a lot of subtlety behind implementation of this idea. In my view, having a shared purpose means that their is a win-win situation, both for the organizations and the individuals. How do we achieve that common ground between organization goals and individual goals. Making work enjoyable could be one way but may not be applicable in all scenarios.

When individuals in the team change, the shared purpose has to be put under review. We need to take care that the shared purpose should not become a vision/mission statement - that everyone knows but very few understands.

Fiona Gifford

Hi Rajal

Purpose is central to Human Spaces. You are so right about purpose not being a vision/ mission. I selected the word very carefully and when I work on purpose with teams and individuals I challenge hard on the words they select to articulate purpose. Fo a Purpose to be effective it has to be clear, meaningful and drive behaviour. In other words - Does it signpost what to do if the boss isn't there to tell us? The unexpected roadblock has appeared, we are lost and don't know what to do.We go back to our Purpose and use it to generate and evaluate our options. A clear and meaningful purpose will ensure that people are most make the right decisions and less likely to freeze or procrastinate when faced with the unexpected.

I'd like to hear more about your thinking on enjoyment at work. Do you have some examples of enjoyment being incompatible with the scenario?

Rajal Sood

Hi Fiona,

I completely agree with you that having a shared purpose would enable a decentralized and quick decision making.

I will try to explain what i meant when i said that enjoyment at work could help bridging the individual and organizational gaps. Traditional performance management focus on achieving individual objectives. Past studies have proved that a person could be high performer but not necessarily enjoy his job - a low job satisfaction (Organ 1988). But job satisfaction does contribute towards team's success. This is because the person becomes more open and collaborative.

As I understand, collaboration is key for human spaces. Therefore i said that enjoyment at work is critical too because it could foster collaborative behavior among the team members. So I never meant to say that enjoyment is incompatible rather I would say that it is an important aspect of human spaces. .

Fiona Gifford

What strikes me reading all the contributions, is that the essence of what connects us is meaningful dialogue, connected by a common purpose, that takes place between and across all layers of the organisation (in otherwords, not dependent on hierarchy/ cascade).

Bjarte Bogsnes

Fiona,

You are spot on. The importance of purpose was never fully understood or appreciated in "Performance Management". It is all about clarity (which mountain to climb and why), in addition to committment and capability (the will and ability to get there).

Thanks,
Bjarte

Fiona Gifford

Thank you Bjarte, you put your point elegantly.

When I ask what measures are used for the PM process in organisations, they tell me they measure the % of completed forms, the number of quarterly reviews completed and % of staff with a current development plan in place. That tells us the whole story - nothing about the impact, effectiveness of aligning activity and passion to outcomes. I want to change that - make organisations that are fit for human beings to become their full potential.

I am hoping this hackathon will connect me to other who feel the time is right for change and challenge me to be bold!

Thanks for joining in,

Fiona

Chris Grams

Fiona-- very thoughtful entry! I really like the idea of focusing on the role on Purpose, both at the organizational level and at the team level--maybe at the individual level as well? So team members would understand the organizational purpose, their team's purpose, and maybe even define their own purpose within the org in that common context.

I also like the way you think of performance as an open, collaborative conversation within the team. This type of conversation not only ensures that the team is aligned, it also helps uncover places where people can work together to achieve higher performance than individuals could achieve alone, and, even more importantly, it makes accountability for performance a shared accountability rather than a private transaction negotiated between a manager an each employee.

Really nice work!

Fiona Gifford

Thanks for your comments Chris.

Yes, individual purpose is very important. I ask the question "why is this important to you?" - because if we cannot connect to our own sense of purpose, we do not have energy for the challenge. Purpose is what keeps us going when then going gets tough - the source of our resilience and bounce-backability.

I also believe that most managers are working way too hard because they feel they have to carry the burden of the team's performance. The team needs to "hold" this and free the manager to lead.

I am excited about what else will appear here - I have high hopes!

Fiona